PRIVACY NOTICE

LAST UPDATED March 15th, 2026

This privacy notice explains how Ethereal Builds Ltd collects, uses, and protects your personal information. If you need more information, send an email to: Info@etherealbuilds.com

Ethereal Builds Ltd is registered as a private limited company on Companies House UK with the company number 15358393.  

WHO ARE WE?

Ethereal Builds Ltd. is a construction company specialising in expert construction services, including new builds, renovations, and design & build projects. We are committed to maintaining the privacy of all our clients, website visitors, and any individuals who interact with us. This notice provides clarity on how we handle and safeguard your data.

WHAT INFORMATION DO WE COLLECT?

We may collect different types of information depending on your interaction with us, including:

  • Website Interactions: We use Google Analytics to gather pseudonymised information about how you engage with our website. This includes how often you visit, which pages you browse, and the buttons or links you click. The data is collected via cookies (small text files) that allow us to understand user preferences, such as language settings, browser type, and the frequency of your visits.

  • Quote Request Form: If you submit a request for a quote through our website, we may collect personal information such as your name, email address, phone number, and information related to your project needs (for example, renovation, extensions, or new builds).

  • Job Applicants: If you're applying for a position at Ethereal Builds, we may collect details such as your resume/CV, interview information, and any other relevant data you provide during the hiring process.

Other Contact Information: Any information you provide to us via phone, email, or in-person to support our services.

HOW DO WE USE YOUR INFORMATION?

We use the collected information for the key purposes:

  • Website: To enhance site functionality, provide personalised services, and respond to inquiries made through our quote form.

  • Client Services: To process and respond to your quote requests, deliver services, communicate about your project and any related inquiries.

  • Recruitment: To review applications and evaluate job applicants and their suitability for open positions.

  • Email marketing: To interact with past and potential clients by sharing relevant updates, with the option to opt out at any time.

We will never:

  • Sell your data to third parties.

  • Share your information for marketing purposes without your consent.

  • Use your personal information in ways that are not covered by this notice.

YOUR CHOICES AND CONTROL

You have control over your information and how it's used:

Cookies: You can manage or disable cookies through your browser settings. 

Data Access and Correction: You can request a copy of your personal data or ask us to update it by submitting a Subject Access Request to info@etherealbuilds.com.

Right to Erasure: In certain situations, you can request the deletion of your data. To make this request, contact us via info@etherealbuilds.com.

SECURITY AND STORAGE

We take data protection seriously and implement measures to prevent unauthorised access, misuse, or loss of your personal information. We store your data securely using trusted service providers. The key providers we rely on include:

  • Google Cloud – For data storage and analytics.

  • CPanel - For hosting and managing our website

RETENTION

We retain your data only for as long as necessary, based on the purpose for which it was collected. The retention periods for some of our key service providers are as follows:

Google Cloud: Data is deleted upon request.

Google Analytics: Data is retained for up to 14 months.

CHANGES TO THIS NOTICE

We may update this Privacy Notice every 12 months. Please check this page regularly for any updates.

CONTACT US

If you have any questions regarding this privacy notice or our data practices, please contact us at info@etherealbuilds.com.

COMPLAINTS

If you have concerns about how we handle your data, you have the right to contact the Information Commissioner's Office (ICO) for guidance and support.Thank you for trusting Ethereal Builds with your personal information. We are committed to maintaining that trust by prioritising your privacy and data security.Kind regards,The Ethereal Builds Privacy Team